Terms of Service

These Terms of Service govern your access to and use of the Infinicore IQ website and any services we provide, including automation, CRM setup, lead management, SMS and email campaigns, reputation management, social media support, website services, and analytics.

Acceptance of Terms

By visiting our website, contacting us, or using our services, you agree to these Terms. If you are using the services on behalf of a business, you represent that you have authority to bind that business to these Terms.

Services

Infinicore IQ provides business growth systems and related implementation services. The exact scope, pricing, deliverables, timelines, responsibilities, and support terms may be described in a separate proposal, statement of work, order form, invoice, or written agreement.

Client Responsibilities

You agree to provide accurate information, timely feedback, access to required platforms, and any assets needed to perform the services. You are responsible for your business operations, offers, customer relationships, compliance obligations, content approvals, and use of the systems we configure.

Marketing, SMS, and Email Compliance

You are responsible for ensuring that your leads, contact lists, consent practices, campaigns, message content, opt-out processes, and customer communications comply with applicable laws and platform rules, including rules related to telemarketing, text messaging, email marketing, privacy, and advertising.

You agree not to use our services to send unlawful, misleading, abusive, or unauthorized communications.

Third-Party Platforms

Our services may connect with third-party tools such as CRMs, advertising platforms, messaging providers, email systems, analytics tools, hosting providers, payment processors, and social networks. Those platforms are governed by their own terms and policies. We are not responsible for outages, policy changes, pricing changes, data loss, restrictions, or errors caused by third-party platforms.

Fees and Payment

Fees, billing schedules, deposits, subscriptions, usage charges, and payment terms will be stated in the applicable proposal, invoice, or agreement. Unless otherwise stated, fees are due when invoiced. Late payments may result in paused work, suspended services, or additional charges where permitted.

Intellectual Property

We retain ownership of our pre-existing tools, processes, know-how, templates, systems, code, concepts, and materials. Subject to full payment, you receive the rights described in the applicable agreement for final deliverables created specifically for you.

You retain ownership of materials you provide to us, including your logos, brand assets, customer data, content, and business information. You grant us the rights needed to use those materials to provide the services.

Confidentiality

Each party may receive confidential information from the other. Both parties agree to use reasonable care to protect confidential information and to use it only for the purpose of providing or receiving services, unless disclosure is required by law or authorized in writing.

Acceptable Use

You agree not to use the website or services to violate laws, infringe rights, transmit harmful code, interfere with systems, scrape or misuse data, send unauthorized communications, or engage in fraudulent, deceptive, abusive, or harmful activity.

Results and No Guarantees

We work to improve systems, speed, visibility, and execution, but we do not guarantee specific revenue, rankings, leads, sales, reviews, deliverability, conversion rates, or business outcomes. Results depend on many factors outside our control, including your market, offer, budget, sales process, team performance, customer demand, and third-party platforms.

Disclaimers

The website and services are provided on an "as is" and "as available" basis unless otherwise stated in a separate written agreement. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

Limitation of Liability

To the maximum extent permitted by law, Infinicore IQ will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost data, or business interruption. Our total liability for any claim will not exceed the amount you paid to us for the services giving rise to the claim during the three months before the event giving rise to liability.

Indemnification

You agree to defend, indemnify, and hold harmless Infinicore IQ from claims, damages, liabilities, costs, and expenses arising from your content, customer data, campaigns, compliance failures, misuse of the services, violation of these Terms, or violation of third-party rights.

Termination

Either party may stop using or providing services according to the applicable agreement. We may suspend or terminate access if payments are overdue, required access is unavailable, services are misused, or continued service creates legal, security, operational, or reputational risk.

Changes to Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the website or services after changes means you accept the updated Terms.

Contact

Questions about these Terms can be sent to [email protected].